TERMS & CONDITIONS
Last Updated: June 2026
Welcome to Moon & Mind. By using this website and booking services, you agree to the following Terms & Conditions.
1. SERVICES
Moon & Mind provides online counselling services and reflective sessions focused on emotional wellbeing, self-exploration, personal growth, dream exploration, journaling, symbolism, and reflective practices.
Counselling services are provided within a professional therapeutic framework.
Reflective Sessions are intended for personal reflection and self-discovery and should not be considered psychotherapy, psychological assessment, medical treatment, crisis intervention, legal advice, or financial advice.
2.BOOKINGS AND PAYMENTS
All appointments must be booked through the online booking system.
Payment may be required at the time of booking.
Prices are displayed in British Pounds (GBP) and may be updated without prior notice.
3.CANCELLATION POLICY
Appointments may be cancelled or rescheduled with at least 48 hours' notice.
Appointments cancelled with less than 48 hours' notice may be charged in full.
Failure to attend a scheduled appointment without notice may result in the session fee being retained.
4.ONLINE SESSIONS
Clients are responsible for ensuring they have:
• A stable internet connection
• A private and confidential space
• Appropriate technology for video sessions
Moon & Mind is not responsible for interruptions caused by the client's equipment or internet connection.
5.CONFIDENTIALITY
Information shared during counselling sessions is treated confidentially in accordance with professional ethical standards and applicable legal requirements.
Confidentiality may be broken where there is a legal obligation to do so or where there is a serious risk of harm to yourself or others.
6.REFLECTIVE SESSIONS DISCLAIMER
Reflective Sessions may include discussion of dreams, symbolism, journaling prompts, tarot imagery, archetypes, and personal reflection tools.
These sessions are intended for self-exploration only.
No information provided during Reflective Sessions should be interpreted as a psychological diagnosis, medical advice, legal advice, financial advice, or predictions of future events.
Clients remain responsible for their own decisions and actions.
7.WEBSITE CONTENT
All content on this website, including text, graphics, blog articles, resources, and downloadable materials, remains the intellectual property of Moon & Mind unless otherwise stated.
Content may not be copied, reproduced, or distributed without permission.
8.LIMITATION OF LIABILITY
Moon & Mind shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or services.
9.CONTACT
If you have any questions regarding these Terms & Conditions, please contact:
Moon & Mind
Online Counselling & Reflective Sessions
United Kingdom